Fairplay Responsible Gaming – Player Protection & Safer Play Guidelines

Fairplay is dedicated to providing an enjoyable, safe, and balanced entertainment platform for all eligible users aged 18 and above. We believe that sports betting, live markets, and casino gaming should always remain a fun, recreational activity.

This Responsible Gaming page outlines our commitment to player protection, provides practical guidance on maintaining control, and details the proactive safety tools available to help you manage your platform activity.

Please review these guidelines and tools carefully. Safe and responsible platform use begins with understanding personal boundaries, establishing strict spending limits, and recognizing the signs of problematic behavior.

📋 Responsible Gaming at a Glance

The following table provides a quick, high-level overview of our safer play principles and the management tools available to you.

🧭 How to Maintain Control and Keep Play Fun

To ensure that your experience on Fairplay remains entirely recreational, we recommend adopting these healthy habits from your very first session:

• Treat Gaming as Entertainment, Not an Income Source: Sportsbook selections and casino games are forms of recreation. They should never be viewed as a way to earn money, pay off debts, or secure financial stability.

• Set a Non-Essential Budget: Only spend money that you can afford to lose. Never use funds allocated for essential living expenses, such as rent, bills, groceries, education, or savings.

• Avoid Chasing Losses: If you experience a loss, accept it as part of the entertainment cost. Attempting to recover lost funds by increasing your stakes or playing longer often leads to further financial and emotional stress.

• Keep Track of Time and Money: It is easy to lose track of time when playing. Set a timer or a session alert to remind yourself how long you have been active, and monitor your account transaction history regularly to track your exact spending.

• Do Not Play Under the Influence: Avoid placing bets or playing casino games when you are tired, under the influence of alcohol or substances, or experiencing heightened emotional stress. Decision-making is most reliable when you are clear-headed.

• Take Regular Breaks: Step away from the screen periodically. Taking regular breaks helps maintain a healthy perspective and prevents emotionally driven decision-making.

🛠️ Safer Play Tools Available on Fairplay

We provide a range of customizable player protection tools within your account settings to help you stay in control of your spending and time on the platform.

1. Financial Deposit Limits

To help you stay within your pre-determined budget, you can establish voluntary limits on the amount of funds you can deposit into your account:

• Daily, Weekly, or Monthly Limits: Restrict the maximum amount you can deposit over a chosen time frame (for example, setting a limit that aligns with your ₹300 minimum transaction threshold).

• Adjusting Limits: Decreases to your deposit limits are applied immediately to help you enforce safer play. Any request to increase or remove a limit is subject to a cooling-off period to prevent impulsive decisions.

2. Time-Out and Cool-Off Periods

If you feel you need a temporary break from gaming, you can request a short-term suspension of your account access:

• Cool-Off Duration: You can choose to suspend your account for periods ranging from 24 hours to up to 30 days.

• Access Restrictions: During a cool-off period, you will be unable to log in, place bets, play casino games, or deposit funds. Your account will automatically reactivate once the selected duration expires.

3. Self-Exclusion

For users experiencing persistent difficulties managing their gaming behavior, we offer a formal self-exclusion option:

• Long-Term Suspension: Self-exclusion allows you to close your account and block your access for a longer, specified period (e.g., 6 months, 1 year, or permanently).

• Enforcement: Once self-exclusion is activated, Fairplay will take all reasonable steps to prevent you from opening duplicate accounts or receiving promotional communications. This action is irreversible during the chosen exclusion period.

To activate any of these tools, please navigate to your account security settings or contact our customer support team directly through verified platform channels.

❓ Self-Assessment: Recognizing the Signs

Recognizing a developing issue early is key to preventing long-term harm. Ask yourself the following questions honestly to evaluate whether your gaming habits are healthy:

1. Do you stay away from work, university, or family commitments to participate in sports betting or casino games?

2. Have you ever lied to cover up the amount of money or time you spend on gaming?

3. Do you feel frustrated, irritable, or anxious when you are not playing or when you try to cut back?

4. Have you ever borrowed money, sold personal possessions, or used money meant for essential bills to fund your account?

5. Do you play until your entire account balance is depleted?

6. Have others expressed concern about your betting frequency or emotional changes related to play?

7. Do you view gaming as an escape from loneliness, stress, depression, or personal problems?

If you answered “yes” to one or more of these questions, you may want to consider taking a break, utilizing our self-exclusion tools, or reaching out to an independent support organization.

🤝 Professional Support and Resources

If you or someone you know is struggling with gaming-related challenges, remember that you are not alone. There are several confidential, independent, and professional organizations dedicated to helping individuals manage and overcome problematic habits:

• Therapy for Gambling: A global service offering free, confidential support, advice, and online counseling groups for anyone affected by problem gaming.

• Gamblers Anonymous (GA): A worldwide fellowship of individuals who share their experiences and support one another in recovering from gaming addiction.

• Gambling Therapy: An international service providing practical advice, support forums, and emotional counseling in multiple languages.

We highly encourage reaching out to these professional bodies for objective, specialized guidance.

🔞 Strict Protection of Minors

Fairplay enforces a strict zero-tolerance policy regarding underage play. Access to our sportsbook, exchange, and casino features is strictly restricted to individuals who are 18 years of age or older (or the legal age of majority in their jurisdiction, whichever is higher).

Verification Audits

We conduct routine age verification checks (KYC) and reserve the right to request proof of age documents from any user at any time. Accounts will be suspended immediately if valid proof of age cannot be provided upon request.